The apartment complex comprises 3 floors as well as a reception with a lift, and a garage (fees payable on site). The apartment keys can be collected at Oficina Alquileres Pe Eiscola, located at Calle Irta 3, Bajos Aptos. Telephone: +34 964482065. Guests may check-in from Mondays to Saturdays from 5 - 8 pm and Sundays from 10 am to 1 pm. If guests will be arriving outside of the indicated opening times, their travel agent should inform the apartments about this at least 3 days before arrival. An extra supplement, payable on site, will be required for late arrivals. If the late arrival is not confirmed between the apartments and travel agency, it cannot be guaranteed that keys will be available for pick up. No pets allowed. Cleaning is done before arrival. Towels and sheets are not included. It is possible to rent sheets, payable directly per sheet/week. The swimming pool is open in summer, guests should ask about timetable. Payment of a deposit is obligatory.